1.) Outsourcing services for webshops in Slovakia and Hungary
If you run a web shop in your country and you consider expanding further to the Hungarian or Slovak market, it´s unnecessary to hire employees in order to provide customer support or to handle the orders and the expedition of goods to the final customers. You can use our services in this area directly in Hungary or Slovakia. We can provide for the entire operation of your online shop as well as provide customer support. If necessary we can also provide logistics—processing received orders from the web shop, packaging, the expedition of goods. Our services can be used as a whole or particular services can be provided individually. Description of the complete operation of the web shop using outsourcing:Individual services:Customer support:answering e-mails and phone calls, administration or forwarding the customer´s communication to the supplier (including translation services), dealing with complaints according to the supplier´s instructions. Within the realm of this service, we provide a customer helpline with Hungarian speaking operators (bilingual). Scanning of documents: business documents, out-going letters and received correspondence, translation and forwarding of e-mails. Logistics:operation of the warehouse, processing the orders received from the web shop, subsequent packaging and expedition of the goods to the purchasers (postal service, courier or personal collection). If you own a company which is registered in Hungary, we can issue invoices for the purchasers if necessary in accordance with regulations. The invoices can be attached to the delivered goods together with promotional material. Company in Slovakia:in case you decide to enter the Slovak market with your own company, you are welcome to use our corporate services. More detailed information: click hereCompany in Hungary:in case you decide to enter the Hungarian market with your own company, you are welcome to use our corporate services. More detailed information: click herePrices of the services: Taking the complexity and variability of our customers´ requirements into consideration, services are always priced individually.
2.) Services for webshops operators in Slovakia
In case you are interested in operating a webshop in Slovakia, we provide juridical and other services according to which a webshop should be operated in line with the Slovak legislative. Our lawyers prepare the general commercial terms as well as the conditions of shipping and claims. Along these terms, all of the required documents will be prepared in line with the European and Slovak laws of protection of personal data, as well as the conformity of the personal data in the IT system. The webshop will be registered at the authorities as well as an waste-management directive will be prepared for the client.
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